Lori Goler (Head of People Analytics Facebook) says Facebook is a strength-based organization, and that means that leadership finds what employees excel at and place them in those roles. The Seven Behaviors of Great Facebook Managers
- Care about team members. Facebook identify people who actually want to be managers rather than those who feel like they need to be managers in order to progress in their careers.
- Provide opportunities for growth. Satisfaction with a manager is based on giving opportunities to constantly learn and develop their skills.
- Set clear expectations and goals. Employees need to constantly know what is expected of them, as both individuals and members of a team .
- Give frequent, actionable feedback. Goler said that giving regular feedback is so fundamental to Facebook’s culture that it becomes second nature to the best managers. “It’s a two-way street,” and one must create an atmosphere where employees aren’t afraid to speak up when they believe there’s a better way of doing things.
- Provide helpful resources. The best managers remove any roadblocks that may be hindering progress and provide the insight or assistance to get a project done.
- Hold team accountable for success. Motivation is supported by adjusting responsibilities depending on individual performance.
- Recognize outstanding work. Engaged employees need an environment where impactful results are celebrated.