Prof. John Kotter (Harvard Business School), identified eight essential Change Accelerators, which can help every organization prevent ‘Failure-To-Change’ from happening.
According to Kotter; ‘the world is changing at a rate at which the systems, structures and cultures built over the past century can no longer keep up. What organizations increasingly need is a system (management-driven hierarchy, processes, and skills). However, that systems must also connect with people (leadership, networks, volunteers, and appreciation for peoples feelings).’
1: Sense of Urgency
Urgency must be reinforced throughout the change process.
Successful change can only begin when there is a minimum of 51% of all employees (75% of management) who believe in that sense of urgency, and who are engaged and energized around the need for change. Creating a sense of urgency sound like an easy thing to achieve, but in fact it’s quite a challenge.
Creating a Sense of Urgency, and forming the Urgency Team are the two most essential steps to achieving successful change within organizations. Only after those two steps are taken, can management then move on to Acceleration #3 (Strategic Vision).
According to Prof. Kotter, a true sense of urgency is rare; mainly because ‘it is not the natural state of affairs. It has to be created and recreated.’ So the task of leading a team of people in a transformation at any level will often require an ability to create an atmosphere of urgency that can be embraced, and in turn bring about an atmosphere of achievement.
2: Urgency Team
Before any change can occur, one needs to build a guiding team (coalition), who takes personal ownership for change.