Posted on : September 14, 2017
Views : 3
Category : Faculty Lounge
Laszlo Bock (former SVP of People Operations, Google), shares lessons that are key to building successful education organizations. He discusses culture, failure / experimentation, bias, and importance of social / emotional learning. “We spend more time working than doing anything else in life. It’s not right that the experience of work should be so demotivating and dehumanizing.”
- Experimentation: Google are careful to try to avoid forcing any changes on Google employees, so most changes are described as “temporary experiments.”
- Changing Behavior: If you want to change the behavior of people, it can be tempting to try to force a choice upon them. Unfortunately, when given no choice, people often rebel.
- Everything that makes a company great comes from its employees, and those great employees come from being recruited. Google receives 1 to 3 million applications each year, and the company grows by about 5,000 people annually.
- Over time, Google was able to identify four attributes that predicted whether someone would be successful at Google: (1) general cognitive ability (not based off of SAT scores and GPA), (2) potential leadership, (3) “googleyness” (culture fit), and (4) role-related knowledge.