Posted on : June 24, 2017
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Category : Technology

Artificial intelligence will be at the core of most enterprise products that deal with large amounts of text, structured data and image data. Salesforce Einstein strives to bring AI to use cases in service, sales, marketing and others by embedding it directly into Salesforce products and enabling developers through our platform. AI will empower every company to deliver smarter, more personalized customer experiences. Democratizing AI to everyone is challenging but something that Salesforce is uniquely positioned to take on. Our mission is to bring the power of AI to CRM, and Salesforce Research is focused on bringing cutting edge algorithms into the Salesforce CRM ecosystem, ensuring that our customers benefit from the latest breakthroughs in AI.